I'm Sudhina Nishanth — a certified Pega Senior System Architect and Certified Decisioning Consultant (CDH 24.1) living in Eindhoven, the Netherlands, where I've been home with my family for the past eight years. I hold a Master's in Computer Applications and a Bachelor's in Mathematics, and that combination shapes how I work: I want to know what the platform is actually doing, not just which screens to configure.
Since joining Atos Netherlands in 2022 I've delivered Pega in demanding public-sector environments: two years building case management and correspondence automation for the Instituut Mijnbouwschade Groningen — a politically sensitive national compensation scheme — and currently running Pega platforms for the Court of Justice of the European Union, where deployment audits, CVE handling and formal change management are the daily discipline. In between, I implemented full-stack observability on a Pega estate and cut unplanned downtime by 65%.
I adopt new platform capabilities early and honestly: I evaluated GenAI Blueprint when it launched and gave Pega product feedback they incorporated, and I brought Constellation and Pega GenAI features into production work ahead of the curve. The same curiosity drives my decisioning work: adaptive models, arbitration and their machine-learning foundations — Python, model evaluation, calibration — because the future of decisioning belongs to people fluent in both the platform and the mathematics underneath it.